Hi I’ve just purchased the wedding templates but no download link, I’ve checked junk, my PayPal email is different to the one I entered I’ve checked both accounts and no download link, please help
We have just re-sent the download link to your Gmail. Please kindly check your inbox and Spam folder, and let us know if you still haven’t received it yet.
Please check your Spam folder as the auto-generated email with the download link may go into there. We have also just resent you a new download link. Please don’t hesitate to contact us at simplevideomaking@gmail.com if you still haven’t received it yet.
Payment has been accepted for the wedding pack and I have received a receipt to my email already, but have not received a link to download my purchase. Please help, Thanks!
The download link has just been sent to you again. Please check both your inbox and spam folder, and let us know if you still haven’t received it yet. We’re sorry if this technical issue has caused you any inconvenience.
HI i just purchased the wedding pack and i installed and already in my Final Cut Pro x but when i drag it to my video it showing a T! , what is it? please help
Thank you for purchasing the Wedding pack! You are using an incompatible version of FCPX, that’s why you only see a red warning screen. Please update your FCPX to version 10.3.2 or above, and it will work perfectly.
Should you have any other question or need further assistance, please don’t hesitate to contact us at simplevideomaking@gmail.con
hello
I have followed the instructional video to install these
they are still not showing up in final cut pro x ( even though I correctly made a localized titles folder for these)
Please make sure that spelling for the folders’ Name & Extension is correct (capitalisation and spacing is important!)
If everything is correct and it still doesn’t show up in your FCPX, please email us at simplevideomaking@gmail.com and we’ll be more than happy to live support you through Discord.
The links to download fonts are available in the Help file included in the pack. Simply unzip the Wedding Titles pack after you download it, open the folder and you’ll see the Help file.
Thank you for purchasing this pack. The download link was sent to the email address linked to your Paypal. Please check your inbox and spam folder, and let me know if you still haven’t received it.
After you made the payment through Stripe, an email with download link was sent to you automatically. Have you received the email yet? Please check both your inbox and spam folder.
Let me know if you haven’t received the email. I will resend it to you.
4K Resolution
No Plug-ins Required
Video Tutorial Available
Hi I’ve just purchased the wedding templates but no download link, I’ve checked junk, my PayPal email is different to the one I entered I’ve checked both accounts and no download link, please help
Hi Karl,
Thank you for contacting us!
We have just re-sent the download link to your Gmail. Please kindly check your inbox and Spam folder, and let us know if you still haven’t received it yet.
Best regards,
Denice
i get this one i like it thank you so much i love it and working everything good !!
thx
Hi Nibras,
Thank you very much for your feedback! We are super duper happy to know that you’ve enjoyed the pack! ❤️
Best wishes,
Denice
I didn’t get link for my purchase only got mail for payment recieved confirmation…
Hi Rahul,
Thank you for purchasing the Wedding Titles pack!
Please check your Spam folder as the auto-generated email with the download link may go into there. We have also just resent you a new download link. Please don’t hesitate to contact us at simplevideomaking@gmail.com if you still haven’t received it yet.
Best regards,
Denice
Payment has been accepted for the wedding pack and I have received a receipt to my email already, but have not received a link to download my purchase. Please help, Thanks!
Hi Myles,
Thank you for contacting us!
The download link has just been sent to you again. Please check both your inbox and spam folder, and let us know if you still haven’t received it yet. We’re sorry if this technical issue has caused you any inconvenience.
Best regards,
Denice
I can only get as far as Motion Templates. Once I click on motion templates there’s nothing in the folder. I just purchased these templates. Thank you
Hi Ryan,
Thank you for purchasing the Wedding Titles pack!
Check out this tutorial on how to create the Titles folder inside the Motion Templates folder: https://www.youtube.com/watch?v=YPGYTTmCI8s&t=
Hope that helps!
Best regards,
Denice
HI i just purchased the wedding pack and i installed and already in my Final Cut Pro x but when i drag it to my video it showing a T! , what is it? please help
Hi Edmund,
Thank you for purchasing the Wedding pack! You are using an incompatible version of FCPX, that’s why you only see a red warning screen. Please update your FCPX to version 10.3.2 or above, and it will work perfectly.
Should you have any other question or need further assistance, please don’t hesitate to contact us at simplevideomaking@gmail.con
Best regards,
Denice
hello
I have followed the instructional video to install these
they are still not showing up in final cut pro x ( even though I correctly made a localized titles folder for these)
What is my next step
Hi Beth,
Thank you for purchasing the Wedding pack!
Please make sure that spelling for the folders’ Name & Extension is correct (capitalisation and spacing is important!)
If everything is correct and it still doesn’t show up in your FCPX, please email us at simplevideomaking@gmail.com and we’ll be more than happy to live support you through Discord.
Best regards,
Denice
Can I purchase this and use this in premiere pro?
Hi Christian,
Thank you for your interest in the Wedding Titles pack!
Unfortunately this pack is only compatible with Final Cut Pro X and Apple Motion 5.
Cheers,
Denice
Hi I am Harish Kabadi
Hi I bought the wedding package, paid with Paypal…
Just I want the Link of Fonts
Hi Harish,
Thank you for purchasing the Wedding Titles pack!
The links to download fonts are available in the Help file included in the pack. Simply unzip the Wedding Titles pack after you download it, open the folder and you’ll see the Help file.
Best regards,
Denice
Hi I bought the wedding package, paid with Paypal how does it work? How long do I get the link to download the plugins? Thank you
Hi Serghei,
Thank you for purchasing this pack. The download link was sent to the email address linked to your Paypal. Please check your inbox and spam folder, and let me know if you still haven’t received it.
Cheers,
Denice
These are just gorgeous! -Thank you !
Good afternoon! I bought a wedding package for you from Final Cut Pro, but what do I do next? How to get it? No instructions how to download
Your transaction received, but where to enter it?
Hi Daria,
Thank you for purchasing the Wedding pack.
After you made the payment through Stripe, an email with download link was sent to you automatically. Have you received the email yet? Please check both your inbox and spam folder.
Let me know if you haven’t received the email. I will resend it to you.
Best regards,
Denice